As a small business owner, security should be a top priority for you. With excellent security, you will have the much-desired peace of mind to focus on more important business functions such as R&D, marketing, and expanding your market operations.
But if you choose to compromise on security over convenience, you’ll be putting a lot at risk. A report from Insureon found that about 9% of small businesses suffer experience problems with theft and burglary. As such, you need to make sure you have the right security in place to keep out intruders and ensure the safety of your investment.
But how can your business mitigate security risks if you don’t know what security lapses you might be missing? Let’s look at ten mistakes small business owners often make when it comes to security.
Choosing the Cheaper Option
Expensive does not necessarily guarantee efficiency, but one thing’s for sure is that cheap will eventually turn out to be expensive, especially when it comes to sensitive matters like security.
Unfortunately, many small business owners make the mistake of hiring a company that presents the lowest bid. What they don’t realize is by paying a little extra, they can hire a company that implements high-level security measures.
Paying cheap means you’re going to have to compromise on certain things like the expertise and experience of the company. The ugly truth is it’s not worth your money, no matter how little. Instead, go for a company that prioritizes good service at a reasonable price.
Hiring a Company That’s Not Mitigation-Focused
The main goal of getting security services is to avoid security problems and breaches. However, many businesses tend to hire security companies focused on aggressive direct action instead of prevention.
Of course, the security guards should be able to handle breaches when they occur. But the main focus should be to maintain security and avoid risks into materializing into a real, escalated situation.
Contracting a Security Service That Doesn’t Have a Backup Unit
Your current security team may be highly responsive and effective in their duties. But what would happen if they were suddenly overwhelmed by a security breach?
You need to hire security experts who have a backup team in case of sudden inconveniences. The one time you let your guard down is when disaster strikes.
While interviewing the potential security companies, you’d like to hire, ask them about their backup response capabilities. What if a guard or two fail to show up at work? Can the service promptly send a replacement?
Hiring an Unlicensed and Uninsured Security Firm Unknowingly
Business owners often fall prey to unscrupulous security firms without knowing and sometimes suffer serious consequences. The reason is that many don’t take time to confirm whether the security company is licensed and insured.
Unfortunately, illegal or uninsured firms will often try to sell other things- like lower prices- so that the deal seems too good to be true for their clients to consider asking about a license or insurance certificate.
Picking a Company That Doesn’t Provide Security Guard Uniforms That Suit Your Business
A good security company will have different uniform styles depending on where the guards will be working. But many business owners don’t know this option is often available and end up hiring companies that have one uniform for every situation.
The result? The security guards don’t blend in with the situation or, least of all, the company culture. Guard uniforms can range from formal, complete with a suit and tie, to casual with a polo shirt and jeans. So, make sure that the company is ready to customize guard attire to suit your business arrangement.
Hiring a Company Without Checking Its Reputation
A lot of businesses often sign a contract with a security firm quickly without stopping to think about its reputation.
What other people think about the security service you’d like to hire will tell you things the company itself won’t tell you. Do a bit of online research and look into the reviews and opinions of both previous and existing clients.
Going for a Company That Doesn’t Have a 24-Hour Hotline
The thing about security is that since there’s no working time for emergencies, you may need to reach your security company at odd hours. For instance, the evening guard may have failed to report to work, and the security company you’ve hired does not respond to office calls after 5 P.M.
Even if they claim to work 24/7, you still need to be sure, so try and give them a call during the night. Do they pick up, and how fast do they respond? If so, is the person on the other end of the line a supervisor or higher? If you’re not thrilled by the response, don’t hesitate to look for another company.
Failing to Vet the Guards Before Hiring Them
You should also assess the security guards that are going to be assigned to your property beforehand to get a clear idea of who will be in charge of securing your business. Interview them and see whether their personality and character match your business needs. Ask for changes if you don’t feel confident in the security training of the guards selected for you.
Not Checking a Security Company’s References Before Contracting Them
Don’t be quick to hire the first security service that gives you a favorable quote. Instead, take some time to cross-check its references. If the company provides good services to its clients, you will want to hear it from them. So, ask for references if they are not there, and if possible, check their credentials to determine if their feedback is trustworthy.
Hiring Security Guards Without a Clear Objective
Lastly, you have to consider why you want security measures in the first place. This way, you’ll get to figure out what type of protection it is you’re looking for. Information security services will be different from warehouse security. In most cases, security measures should be guided by your business needs and the potential risks.
Avoid These Mistakes by Hiring the Most Trusted Security Company in Washington, DC
Security vulnerabilities can present themselves in many forms. It can be a breach by a burglar, looters, or even terrorist and arson attacks.
So, why not hire a company that provides all-around security measures such as Trust Security & Fire Watch. We offer professional and highly dependable security solutions in Washington, DC.
To reach us, fill out our online form here to get a free quote. You can also call our 24/7 customer service line on (888) 241-8183 for further assistance.