If you’re considering renewing the contract with your current security guard service company, there are some things you should consider. Regardless of how happy you are, it is always a good idea to take a critical view to your security vendor. You may find that there are security companies like ours that offer better service at comparable costs. Below is a list that will help you to make sure you are hiring the best security company.
Electronic Reporting and Patrol Tracking
One of the first things you need to think about when it comes to choosing a good security company is whether or not they offer electronic reporting and patrol tracking. A good security patrol tracking system provides a range of benefits,
- Motivates the officers to do their job
- Supervisors can keep track of the guard’s activity
- Makes sure that officers stay alert
- Provides proof that the officer is on site
- Provides proof that the officer is patrolling all of the important areas
Essentially, you want to hire a security guard company that uses up-to-date technology when it comes to electronic reporting and patrol tracking because this means they’re taking the time to monitor the security guards who are working on your property. If you wish to know in further detail about this topic, here is a web page with complete information about Security Patrol Tracking System.
No matter what type of company you’re hiring, it’s always important to look into what kind of insurance coverage that company has. Insurance policies can vary a lot, and many companies skimp on insurance or avoid it altogether to save money. When it comes to the security company you hire to keep watch over your event or business, you want to make sure they’re properly insured. Their insurance has the proper levels of general liability, workers compensation and umbrella insurance coverage. Not all companies provide all these types of coverage, but the best ones definitely do. You should never select a security firm who does not meet the following requirements.
Minimum Coverage Levels
- General Liability: $1 million per occurrence/ $3 million aggregate
- Workers Compensation: $500,000
- Umbrella Coverage: $3 million per occurrence and aggregate
Do they answer the phones after hours?
Being able to get in touch with your security guard company is important, so you need to make sure you can easily get a hold of them when you need them.
While some security companies are difficult to get in touch with during odd hours, the best security companies will offer a 24/7 manager on duty.
This means that no matter when you call, you can speak with a live manager at any time to get the information you need.
Professional Field Supervisors
Another important thing to look out for is a team of professional security supervisors. When you have supervisors keeping an eye on the security guards who are working on your job, they’re guaranteed to do a better job. The more eyes you have on any given security job, the better.This is why it’s important to find a company who provides proper supervision for every job.
Hiring the right security guard company can be tough, especially if you’re considering renewing your contract with a company you’ve already worked with. If you are unhappy with the service you’re currently getting, looking for some of the attributes mentioned above will help you get the service your business or event deserves.
Want to learn more? Read this previous article.